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MCK Communications Incorporated with parent company Citel. The Group's principal activities are to develop and market products that deliver distributed voice communications. These products enable enterprises to extend the functionality and applications of their business telephone systems from the main office to outlying offices, remote call centers, teleworkers and mobile employees over public and private networks. The products of the group include MCK EXTenderTM 6000, EXTender 7000, PBXgatewayTM products such as PBXgatewayTM II and MobileConneX PBXGatewayTM.

The Group's products are sold worldwide to OEMs, Teleco resellers, systems integrators, distributors, telecom and datacom value added resellers and service providers. The customers of the Group include Alcatel, Avaya, Dictaphone, Ericsson, Nextel, Sprint, Anixter, Calayst, 1Nation Technology and Affiliated Telephony.

Offering sensible and cost effective migration paths from the traditional world of TDM to the next generation world of IP, Citel solutions provide customers the opportunity to make choices that suit their needs.  Whether looking to enjoy the benefits of VoIP by leveraging their traditional PBX or by making the move to an IP PBX, Citel Technologies has the ideal solution.  Specifically designed to maximize investment protection, Citel offers customers alternatives to the often recommended “rip and replace” IP strategy. 

Most customers wishing to take advantage of the vast array of benefits delivered by IP Telephony assume they have to change out their telephones, a significant expense and a major cost component of making the move.  Not so.  With Handset Gateways, new IP phones are not a requirement – customers can access and enjoy all the benefits of their chosen IP PBX without changing out their desksets.   After all, it’s not about the phone.  It’s about access to next generation features.

With Citel gateways, customers have a choice.  They can reinvent their existing PBX by IP enabling it, using media gateways that enable the extension of PBX features and functionality to remote locations over IP, leveraging their existing investments in the switch as well as applications.  Or they can make the move to an IP PBX using Handset Gateways (CitelLink), eliminating their traditional PBX while gaining access to the next-gen features delivered by the IP PBX of their choice.  In either case, they keep right on using their familiar desksets, require little to no wiring changes and eliminate the need for employee training, all resulting in significant cost savings and minimal disruption to their business.

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